This document sets expectations for entry access, cancellations, and lockout fees for recurring cleaning clients.
| Scenario | Default Policy | Your Terms |
|---|---|---|
| No access on arrival | Lockout fee applies after 15 minutes | |
| Same-day cancellation | 50-100% visit fee | |
| Repeated access issues | Service pause until deposit/prepay |
Client confirms they received and accept this policy.
Client Name: __________ Signature: __________ Date: ________